🔐 Privacy Policy – Joy Para

Effective Date: 20/05/2026

Website: https://www.joyparabd.com

Joy Para (“we”, “our”, or “us”) is a multi-vendor eCommerce platform that allows users to browse, purchase, and manage products from multiple sellers through our website and mobile application.

We are committed to protecting your privacy and ensuring secure handling of your personal information.

1. Information We Collect

Personal Information

When you register or use Joy Para, we may collect:

1. Name
2. Email address
3. Phone number
4. Shipping and billing address

Order & Transaction Information

To process orders and deliveries, we may collect:

1. Purchased products
2. Order history
3. Payment status
4. Delivery details

Payment Information

Payments are securely processed through third-party payment gateways.

Joy Para does not store credit or debit card information on its servers.

Device & Technical Information

For app functionality and performance improvement, we may collect:

1. Device type and operating system
2. Application usage logs
3. Crash reports and analytics data

2. How We Use Information

We use collected information to:

1. Create and manage user accounts
2. Process orders and payments
3. Deliver products and services
4. Improve app performance and customer experience
5. Send order updates and notifications
6. Provide customer support

3. Data Sharing

Joy Para does not sell or rent personal data.

Information may be shared only with:

1. Sellers/vendors for order fulfillment
2. Delivery partners
3. Payment gateway providers
4. Cloud hosting and analytics providers
5. Legal authorities when required by law

4. Data Security

We implement reasonable technical and organizational measures to protect your information.

Passwords are encrypted, and sensitive information is handled securely.

5. User Rights

Users may:

1. Update account information
2. Request account deletion
3. Manage notification preferences
4. Request correction of inaccurate information

6. Children’s Privacy

Joy Para is not intended for children under the age of 13.

We do not knowingly collect personal data from children.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted within the app or on our website.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

🌐 Website: https://www.joyparabd.com/

call on : +8801828152330